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Forgotten password/missing Recovery Key/FileVault turned ON

How do I access my Recovery Key when FileVault is turned on? Apparently I did not fully understand what FileVault was when turning it on. I cannot find where I wrote the recovery key down and I do not remember my password either. Is it true that I am not going to be able to get into my own computer? I am not able to access the terminal; only the space to type in a password and then the space to type in my recovery key; neither of which I know. It seems crazy to me that a person would be locked out of their own computer for good. Am I missing something? Thanks!

MacBook Pro 13″, macOS 10.14

Posted on Jul 10, 2020 8:18 PM

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Posted on Jul 10, 2020 9:07 PM

That's a reasonable assumption unless you maintain your own separate backups. Going forward, consider keeping your own backups. iCloud is not a backup service but a synching service. If you have other devices, then perhaps your photos are available from them. A Time Machine backup may not be useful, if it, too, was encrypted with a lost recovery key. I would not depend on one backup.

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Jul 10, 2020 9:07 PM in response to photocg

That's a reasonable assumption unless you maintain your own separate backups. Going forward, consider keeping your own backups. iCloud is not a backup service but a synching service. If you have other devices, then perhaps your photos are available from them. A Time Machine backup may not be useful, if it, too, was encrypted with a lost recovery key. I would not depend on one backup.

Jul 10, 2020 8:44 PM in response to photocg

Hi photocg,


FileVault is full volume encryption. Everything, including macOS itself, is scrambled in such a way that you either need your password or your recovery key in order to unscramble it. Without either of these, unfortunately your data might not be recoverable.


When you first set up FileVault, did you store the recovery key in iCloud? You can find out via these steps:


  1. Power on your Mac, and wait at the login window for at least one minute.
  2. When a message appears at the bottom of the screen, press and hold the power button (or Touch ID) until your Mac shuts off. Then, press the power button (or Touch ID) again.
  3. Your Mac will start up to the Reset Password Assistant. Select "I forgot my password".


If you then see the option to sign in with your Apple ID, follow the onscreen prompts. Your recovery key is stored in iCloud, and your Apple ID can be used to unlock your Mac and reset your user account password.


If you're asked to enter a recovery key instead, unfortunately your data might not be recoverable.


Did you make a Time Machine backup before you forgot your password?

Jul 10, 2020 9:11 PM in response to photocg

Unfortunately, yes, unless one of the below applies:


  • You made a backup of your Mac before forgetting your password.
  • You enabled iCloud Photos before forgetting your password.


My advice for now would be to keep your encrypted data intact. Take some time to think about the situation; revisit some previous memories, and try to recall the login password. When you're certain, try entering it.


If your MacBook Pro was made in 2018 or later, use your attempts carefully. The T2 Security Chip will start imposing time-based delays after 15 attempts, and will lock out after 30 attempts. 10 more attempts are available in macOS Recovery before having to rely on the recovery key. (Page 52 of this whitepaper)


Also, did you try my steps above? Did it offer the option to sign in with your Apple ID?

Forgotten password/missing Recovery Key/FileVault turned ON

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