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Onedrive in Files app not showing folders with more than 50 items.

Hi,

I have an issue with using Onedrive in the files app. Onedrive won’t show any folder with more than 50 items and I get a ‘content not available’ message. If I click ‘try again’ I briefly see the contents and then the contents not available message shows again. I have troubleshooted it to knowing it’s 50 files as if I jump onto a windows PC and remove files to other folders I can display them once it gets to 49 files.


If I delete the onedrive app then obviously I can’t see it in files. If I then install the onedrive app but not open it it seems to work for a while. As soon as I open the onedrive once it then wont work at all.


This is affecting my iPad Pro 10.5, my iPhone 11 and my iPad mini 5. They are all up to date. All apps are up to date. I have even set all devices up as new devices (not using a previous back and up and restore) and the same thing happens. Seeing that it is happening across all devices it must be an issue with the Files app and Onedrive. I am at a lost what to do. It also seems to affect global search as no files in onedrive (i.e. if I use search in files app or in other apps like documents by readdle show any search results at all). Documents by readdle can show all the OneDrive folders fine, and the OneDrive app itself can show all folders fine.


Posted on Jul 11, 2020 4:11 AM

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Onedrive in Files app not showing folders with more than 50 items.

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