When importing photos from iPhone to mac, not all pictures are appearing to run import

I am trying to import photos from my iPhone to my mac. I connect my phone, it is not showing under locations in the finder and in Photos in the import tab, I am missing all my photos. I backed up my photos on iCloud but i want to transfer the photos to my mac so i can clear phone storage.

Posted on Jul 11, 2020 3:06 PM

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Question marked as Top-ranking reply

Posted on Jul 16, 2020 4:55 PM

Hey, Akolosiwsky.


Thanks for getting back to us and letting us know that your iPhone isn’t seen by your computer. We can see how that would make it hard to import your photos. 


Check out these steps: If your computer doesn't recognize your iPhone, iPad, or iPod - Apple Support


Don’t hesitate to reach back out if you have further questions. 


All the best. 

8 replies
Question marked as Top-ranking reply

Jul 16, 2020 4:55 PM in response to Akolosiwsky

Hey, Akolosiwsky.


Thanks for getting back to us and letting us know that your iPhone isn’t seen by your computer. We can see how that would make it hard to import your photos. 


Check out these steps: If your computer doesn't recognize your iPhone, iPad, or iPod - Apple Support


Don’t hesitate to reach back out if you have further questions. 


All the best. 

Jul 15, 2020 12:34 PM in response to Akolosiwsky

Greetings, Akolosiwsky.


Welcome to the Apple Support Communities. It sounds like you’re seeking advice on how to sync photos from your iPhone (stored in iCloud) to your Mac. Keeping your photos backed up is vital, so we can understand your concern. 


It’s important to note that iCloud Photos syncs your photos across devices. Deleting a photo from the original device will also delete it from iCloud. 


Check out how to import your photos, here: Transfer photos and videos from your iPhone, iPad, or iPod touch - Apple Support


Don’t hesitate to reach back out if you have further questions. 


All the best. 

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When importing photos from iPhone to mac, not all pictures are appearing to run import

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