You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

refund

hello I recently made a refund request for Minecraft and a premium pass for a app, paid with App Store gift card (aka account balance) and it said “refunded” and I still did not get my money back in my account balance. Please help I need it before tomorrow at 5:00 pm ( California time) and sorry for my bad grammar and sleeping

iPad, iPadOS 13

Posted on Jul 11, 2020 8:04 PM

Reply
5 replies

Jul 11, 2020 8:07 PM in response to thekid123

According to: How long refunds from the App Store or other Apple services take - Apple Support

"When will I get the money back?

If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:

Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.  

Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution."

refund

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.