Iphone 11 Pro voice cutting out during video calls
WhatsApp/Facetime audio/microphone cutting out on Iphone11 Pro iOS13.5.1
WhatsApp/Facetime audio/microphone cutting out on Iphone11 Pro iOS13.5.1
Hi ankitanand613,
Thank you for using Apple Support Communities.
We see that you are having an issue with the voice cutting out during WhatsApp/FaceTime calls on your iPhone 11 Pro. We want to help. There is a more recent version of iOS than what your iPhone has now. You can update to iOS 13.6. It is always a good idea to have a backup of your iPhone before updating.
Here’s How to back up your iPhone, iPad, and iPod touch - Apple Support
Here’s how to Update your iPhone, iPad, or iPod touch - Apple Support
Also, you can follow the steps in this article that talks about if an app unexpectedly quits, stops responding or won’t open. These steps will also help when an app is not working properly: If an app unexpectedly quits, stops responding, or won’t open - Apple Support
Reach back out if you have any questions.
Best Regards!
Hi ankitanand613,
From your reply, it would appear that you have updated the iOS but still experiencing the same issue. Have you tried updating the apps? This article has the steps to Update apps or use automatic downloads - Apple Support
Also, please follow the steps here that talk about If the microphones on your iPhone aren't working - Apple Support
Hope that helps.
Best Wishes!
Hi ankitanand613,
Doest this issue happen with more than one contact or all contacts? Have you tried restarting your iPhone and checking again. Here’s how to Restart your iPhone - Apple Support
If you need further assistance with this after restarting, you can Contact Apple for support and service - Apple Support
Take Care!
I updated the phone to iOS 13.6
still facing the same issues
Yes, all the apps are updated. Also, I followed the steps to troubleshoot any microphone issues.
Still no improvement, I am facing the same issue
This issue, which I am facing, is with multiple contacts.
I restarted my phone following the steps in the link above, still facing the same issues.
Iphone 11 Pro voice cutting out during video calls