You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apps not showing up in Files - / Locations ”On my iPad”

IPad Air / IOS 12 ...


I used to have my installed 3rd party apps showing under Locations / On my iPad in the Files - app .

Last night I did a full factory - reset and now they are not showing any more .

Though I’ve installed the same apps with the same Apple - ID .


For example I’ve made a mp3 export from Positive Grid’s Final Touch - app, but I can’t find the created mp3 - file anywhere .


Please HELP ASAP,

Toni .

Posted on Jul 12, 2020 6:32 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 12, 2020 10:14 AM

Hello,


Please refer to the following Apple Support document.


Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

Similar questions

2 replies

Apps not showing up in Files - / Locations ”On my iPad”

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.