Apple Intelligence is now available on iPhone, iPad, and Mac!

📢 Newsroom Update

Apple’s new MacBook Pro features the incredibly powerful M4 family of chips and ushers in a new era with Apple Intelligence. Learn more >

📢 Newsroom Update

Apple introduces M4 Pro and M4 Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

MacBook Pro 13" 2020 flashing rainbow colors when shutting down, less than 2 weeks old

I've reset PRAM, NVRAM, and SMC to no avail. Turning True Tone on and off doesn't do anything either.


The rainbow flashing returns no matter what I do.

MacBook Pro 13″, macOS 10.15

Posted on Jul 12, 2020 8:58 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 12, 2020 9:37 AM

Check if you have same issue in safe mode, then you can Contact Apple Support.


Note: Safe mode prevents your Mac from loading certain software as it starts up, including login items, system extensions not required by macOS, and fonts not installed by macOS. It also does a basic check of your startup disk, similar to using First Aid in Disk Utility. And it deletes some system caches, including font caches and the kernel cache, which are automatically created again as needed.

2 replies
Question marked as Top-ranking reply

Jul 12, 2020 9:37 AM in response to tetragonal

Check if you have same issue in safe mode, then you can Contact Apple Support.


Note: Safe mode prevents your Mac from loading certain software as it starts up, including login items, system extensions not required by macOS, and fonts not installed by macOS. It also does a basic check of your startup disk, similar to using First Aid in Disk Utility. And it deletes some system caches, including font caches and the kernel cache, which are automatically created again as needed.

MacBook Pro 13" 2020 flashing rainbow colors when shutting down, less than 2 weeks old

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.