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ROTC2017 Author

Level 1

8 points

Problem with iCloud Photos

Recently, when I go to my iCloud account, my pictures show up physically, but instead of seeing the picture itself, it comes up as grey with the warning sign on it. I can't even download them to my computer. When I attempt to, at the corner of my screen it shows that it responded, but it displays a message that it's waiting and nothing ever happens. I tried to restart my devices, turn off iCloud photos and turn it back on, and nothing seems to work. Does anyone know how to fix this? I would greatly appreciate it.

iPhone 7

Posted on Jul 12, 2020 11:35 AM

Top-ranking reply

zinacef

Level 10

88,473 points

Posted on Jul 12, 2020 1:47 PM

Try going to System Preferences/iCloud and stop syncing by unchecking the box. Wait a couple of minutes, then recheck syncing.

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Problem with iCloud Photos

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