Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Have to delete and reinstall Hulu every day!

This seems to be a recent issue with Apple TV 4th Gen. I have to delete and reinstall Hulu every day. When I try to open it I just get the little circle going around. I saw lots of conversation about this issue on the Hulu community site. They are saying that it is an issue with the Apple TV. Please address asap!!!!

Posted on Jul 12, 2020 2:31 PM

Reply

Similar questions

3 replies

Jul 15, 2020 6:10 PM in response to clifton163

You need to ask the app developer if you think there is something wrong with the app. (How to contact an app developer)


Take a look at http://www.apple.com/legal/internet-services/itunes/us/terms.html scroll down to section G and look at the APP MAINTENANCE AND SUPPORT paragraph, you will note it says...

Apple is responsible for providing maintenance and support for Apple Apps only, or as required under applicable law. App Providers are responsible for providing maintenance and support for Third Party Apps.

Try the following steps for the Apple TV HD/4k, check whether things are working after each step where appropriate, before trying the next.


  1. Check that there isn’t an update for the App, navigate to the App Store ➔ Purchased, scroll down and select the app and then navigate to and select the update option (if appropriate). You may wish to have your apps update automatically (Settings ➔ Apps ➔ Update Automatically ➔ On).
  2. Try restarting the Apple TV (Settings ➔ System ➔ Restart)
  3. Try restarting the network router.
  4. Press the TV button on the remote twice to activate the app launcher, scroll left/right to locate and select the app that you are having a problem with and swipe up to close (quit) it. Relaunch the app from the menu screen to check if it is now working.
  5. Try deleting it and reinstalling the problematic app. There are 2 methods of deleting an app.


  • Select the app on the main screen and press and hold the touchpad until the app icon wobbles. Press the play/pause button and choose delete from the menu that appears.
  • Navigate to Settings ➔ General ➔ Usage ➔ Manage Storage, scroll and select the trash can to the right of the problematic app and choose delete from the menu that appears.


I’m not really sure if there is any difference between the two methods but there have been some suggestions that the wobble method has resulted in some app data being left behind and ultimately causing an issue when the app is reinstalled.


To reinstall an app navigate to the App Store ➔ Purchased, scroll down and select the app and then navigate to and select the install option.





Have to delete and reinstall Hulu every day!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.