Online support service

Hi,

I've been trying to submit an online request for over a month now but the website keeps going down. How can I get online support service? is there an email or something?


Its for a very particular reason so the other online options available won't do. I canceled a subscription before the free trial ended (like i don't even use the app). But i got several emails saying that I owe 60 dollars for the app.

Posted on Jul 13, 2020 10:50 AM

Reply

Similar questions

5 replies

Jul 13, 2020 12:27 PM in response to gachag

You are not speaking to Apple, this is a user to user community. 


We are unable to help with refunds, account issues or purchases  


Cancel/see your subscriptions here - See or cancel your subscriptions - Apple Support 


Try applying for a refund here, but there is no guarantee it will be refunded - Request a refund for apps or content that you bought from Apple – Apple Support


Or Contact Apple Support - Contact - Official Apple Support

Jul 14, 2020 5:28 PM in response to Jamesd49

Hello,


I know I'm not speaking with Apple!! Thats why I asked here if there is another way to get online support because this link Contact - Official Apple Support keeps going down everytime i try to submit my online request.


The reason i explained my problem is because I can't get proper help through this option See or cancel your subscriptions - Apple Support :)


thanks anyways

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Online support service

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.