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Sound issue with iPad

My wife's iPad sound is not working on Face Time - she cannot hear the other party and the other party cannot hear her. When I call my wife on her iPad from mine she can hear me but I cannot hear her. I have checked the places in Settings that seem to relate to no avail. Her audio works fine with Zoom. What is the issue?


Posted on Jul 14, 2020 11:13 AM

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Question marked as Top-ranking reply

Posted on Jul 14, 2020 7:46 PM

Hello,


Have you tried restarting the iPad?


Restart your iPhone, iPad, or iPod touch - Apple Support

2 replies

Sound issue with iPad

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