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Level 1

4 points

IPad Pro screen goes black but video continues to play

Hi. My iPad Pro has started to have a screen issue. The screen goes blank but the app carries on working. Eg YouTube video will still carry on playing. I have plugged iPad into an external monitor and it displays correctly.

Questions: is this a hard ware failure. Is there a fix.

thanks

iPad Pro 12.9-inch, 2nd Gen, Wi-Fi

Posted on Jul 14, 2020 11:16 PM

Top-ranking reply

QuickPost

Level 10

103,365 points

Posted on Jul 15, 2020 9:01 AM

Hello,

Have you tried restarting your iPad?

Restart your iPhone, iPad, or iPod touch - Apple Support

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IPad Pro screen goes black but video continues to play

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