Macbook air - 13 inches, not getting charged

My Mac is just 6months old, but its not getting charged greater than 15%. The charging light itself goes off. I need to unplug the power source and plug it again, its doesn't go beyond 15%. Please suggest a solution. Also, I have tried resetting the SMC.

Looking forward.

Posted on Jul 15, 2020 1:05 AM

Similar questions

2021 MacBook Pro 16 Battery Health 93% after 6 Months Hi, I have read numerous articles on the community, but either their batteries are not depleting as quickly as mine or they are dated (like a few years ago), so I thought I want to bring my case to attention and see if it is normal that this is happening. Model: MacBook Pro 16" (2021) (M1 Max) Battery Health: 93% Cycle Count: 61 Purchased / Start using: July 2022 (6 months ago) I have been aware about the battery health precautions so I do the following few things daily: I use the official Apple Charger (140W) and the MagSafe cable I have battery management turned on Reboot my Mac from time to time Run mostly on power adapter but will still use unplugged from time to time I believe I am already doing all the right things here to preserve the battery, yet at this rate 7% per half a year, I will be at 72% at the end of the second year?! Can I be advised on whether this is normal or should I send it in to Apple? Thanks!
5005 2
MacBook pro 13" A1502 Early 2015 Retina Battery issues Hi everyone. My MacBook's battery swell 3 years ago and i had it removed; but as i couldn't find the original battery, i had to keep going on without battery and as you know it runs really slow... I've showed it to apple store and other computer services. the problem is that they say even with the battery it works the same!!! still too slow!! they say it's a Motherboard problem because it gets too hot. but they can't find out the problem. Could anyone help please? i thought with a new battery it fixes but seems not to be true....
1977 7
MacAir charger too Big to stay in the wall power outlet The charger of MacAir is very big and thick and most time it`s needed an extension to avoid it to fall when put in the wall to charge. Would suggest that the Big box charger could be put in the middle of the cord or in the end closer to the computer instead of in the end at the wall.
5199 10

1 reply

Jul 15, 2020 8:01 AM in response to mudit21

Hello,

Select ->About This Mac->System Report->Hardware->Power->Battery Health.

May be this is battery issue.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Macbook air - 13 inches, not getting charged

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up