How do I verify payment method?

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Level 1

36 points

How do I verify payment method?

I am trying to purchase a song from ITunes, which I have done many times. This time it tells me that I have to verify my payment method. I follow the prompts as instructed. I go to settings, iTunes & App Store, tap on my Apple ID, view Apple ID, manage payments, the screen then shows a picture of the card that I use. When I click on that I get the picture and the last four of the device account number. There is nothing on this screen that will allow me to verify anything. The only thing that I can click is "Remove". I try that and it says that I can't remove the only payment method since I am on the family sharing plan. What am I missing? How am I supposed to verify the card? GRRRRRR I feel like it's right there and I am missing it. PLEASE HELP.

iPhone XS Max, iOS 13

Posted on Jul 15, 2020 11:35 AM

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Answer 1

Best reply

Eric Root

Level 10

684,015 points

Jul 15, 2020 11:45 AM in response to Alsfroggie

See if anything here helps.

How to Fix “Verification Required” for Apps Downloads on iPhone and iPad

Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page.

Apple ID payment information - change.

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Answer 2

Jul 15, 2020 11:37 AM in response to Alsfroggie

See If your payment method is declined in the App Store or iTunes Store https://support.apple.com/en-us/HT203005. If you need additional help, use this support link from the document https://support.apple.com/contact

But, also see these reads pertaining to a related error:

Payment method declined in iTunes or the App Store ...

Fix 'Your Payment Method Was Declined' Error In App Store

Why do I keep getting a message that my Apple payment ...

Also, can get Apple telephone support for help in solving your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 Be patient sometimes Apple support is closed to immediate phone support.

or use Apple Support Twitter https://twitter.com/AppleSupport

And here is how to contact iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading Tell us how we can help.

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How do I verify payment method?

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