You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

NEW Apple TV and Smart TV

My Apple TV is connected through the HDMI port. I have previously connected to Apple TV by selecting the HDMI-2 (at the time) from the tv’s input selector with no troubles. I have watched it several times. Now every so often it doesn’t find the Apple TV - I hadn’t change the port or anything. Then o e day it worked again with no changes made.

move tried using a different port, that had previously connected another device successfully, but now that won’t find the Apple TV either. The same pop up message comes up as did when I used the other HDMI port - “weak or no signal”

I have no idea why some days it works and others it doesn’t ..?

Apple TV 4K

Posted on Jul 15, 2020 6:05 PM

Top-ranking reply

Winston Churchill

Level 10

122,549 points

Posted on Jul 15, 2020 6:51 PM

Welcome to the Apple community.

Have you tried another cable, the Apple TV 4k requires a good quality ultra HD HDMI cable

View in context

NEW Apple TV and Smart TV

Similar questions