SCAM? Class Action Notice: In re Apple Inc. Device Performance Litigation

Has anyone been able to submit a claim? I have 3 eligible phones, and neither serials go through. Also, when I log into my Apple ID, the system tries to autocorrect my address to an entirely different state. (And now, I’m not entering the serial #’s wrong. I’m pulling them from my Apple account)

OK, I looked back to see when I traded in the iphone6 and it was September 2016 for an iphone 7, so maybe that explains why the iphone6 isnt listed. IOS 10.2.1 was released January 2017. IOS 11.2 was released December 2, 2017. I had 2 iphone7 at that time. Those are not in the database.

Ah Ha! If they have that much information about the serial number then why just issue an error message without an explanation? They must know why you are not in the database. In the case of the iphone7 it just dawned on me that you had to download 11.2 or 11.2.1 before December 21 2017 and probably not everyone downloaded 11.2 (December 2, 2017) or 11.2.1 (December 13, 2017) by December 21, 2017. That is a very small window to qualify with an iphone7. So I can see why most iphone7 owners will not qualify.

Well this was a fun diversion.

They could make this a whole lot easier.

Whomever "they" is.

A database is just that, a lot of data. Whomever set up the search parameters and the data results is who is responsible for what you see after entering your serial number of Apple ID. These results are obviously set to be just Yes or No with nothing extra.

AnimeDude892 wrote:

I too got the same email, and I deleted the email because I got a new iPhone which is the 11 Pro Max and I no longer use the iPhone 7 and also for privacy reasons as well.

Then you have no ability to file for the $25 payout.

Ive been having battery issues for years my phone would just shut down with 30% battery left. I still use my iphone 6s and have to be connected to a charger because I cant afford a new phone. $25 does me absolutely nothing for living with with years of crappy performance and yet I still have to continue to use it.

Can I forgo the $25 and at the very least get a new iphone 7 to replace? Thats still 4 generations old! I dont want something for nothing, but I also want a properly working phone that I can use without spending 2k.

Dah•veed wrote:

Otherwise, if you bought the phones through your cellular service provider, do they have records of your purchases?

The carrier I worked for didn't keep records of the serial numbers, only the IMEIs.

As I mentioned in a previous post, the window of opportunity for iphone7 was very short because you had to download 11.0 or 11.1 by December 21, 2017. I did not have my iphone7 setup to automatically update the new IOS. I always wait a few weeks since there have been occasionally a few updates that had “issues” and thus another update fairly quickly. IOS 11.1 was released about 2 weeks after 11.0. So in my situation my iphone7 isn’t eligible because I didn’t down load IOS 11.0 or 11.1 before December 21, 2017.

I tried several times using the serial number and Apple ID I used to log in here, but it said I didn't exist. I have an Iphone 7, and I have had intermittent power and shutdown problems; however, I bought it refurbished after December 2017. The form asks if you bought it before that date. Does anyone know if that is why my serial number isn't listed?

I just received one of these in the mail and have been wondering the same thing. The part the kind of made me question it, is that it states "Do not contact the Court for information about the settlement". I mean there could be a reason why, I've never received anything like this so I don't know what is procedural or not. I just found it weird that it specifically mentioned not to contact the court..

The email I received had two options. Enter the device serial number, OR enter my AppleID, name address to allow the law firm to look it up with Apple.

If you know the serial number, that’s all you need enter on the claim form.

Where is the form for this?

https://www.smartphoneperformancesettlement.com/

I thought it was really interesting that none of the replies refuting the scam claim was visible until I signed in to reply.

When you go on the 'Submit a Claim' page it tells you exactly how to look on your phone & find it. It was really easy.