You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

SCAM? Class Action Notice: In re Apple Inc. Device Performance Litigation

"If you are or were a U.S. owner of an iPhone 6, 6 Plus, 6s, 6s Plus, and/or SE device that ran iOS 10.2.1 or later before December 21, 2017, and/or a U.S. owner of an iPhone 7 or 7 Plus device that ran iOS 11.2 or later before December 21, 2017, you could be entitled to benefits under a class action settlement."


Tipoff to a scam: The web form asked for my device serial # (fine) but then it asked for my Apple ID! As the form says, "Your Apple ID is the account you use to sign in to all Apple services." Needless to say, I did NOT give them my Apple ID, and I see no reason they would need that. Just wanted to let people know about a possible scam.

iPhone 6 Plus, iOS 10

Posted on Jul 16, 2020 10:01 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 24, 2020 6:29 PM

This is very real. I entered in my Apple ID and it found a serial for my iPhone 6. Apple probably made a database with all serials from affected iPhones and attached them to Apple IDs. It would be a more likely scam if they asked for a password. There's real court documents attached to this case as well. Submitted mine after receiving the email, and it's legit.

75 replies

SCAM? Class Action Notice: In re Apple Inc. Device Performance Litigation

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.