I have Airpod Pros, and iphone 7. I usually pair them by opening the case near the phone. However, during cellphone calls, I often find that I can't adjust the volume either by using the volume buttons, or the slider in the control center. It works fine for podcasts.
Hey there, Valerie!
Thanks for visiting the Apple Support Communities. We understand that while on a phone call, you are unable to adjust the volume using the buttons or Control Center slider on the phone if you're using AirPods. We're happy to help!
If the issue is exclusive to the AirPods being paired with the phone, we would suggest the following steps to troubleshoot the issue:
Best!
Hey there, Valerie!
Thanks for visiting the Apple Support Communities. We understand that while on a phone call, you are unable to adjust the volume using the buttons or Control Center slider on the phone if you're using AirPods. We're happy to help!
If the issue is exclusive to the AirPods being paired with the phone, we would suggest the following steps to troubleshoot the issue:
Best!
airpods not responding to volume adjustments during cellphone calls
