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Level 1

4 points

Missing purchases

Music I purchased from the iTunes store is missing from my library. I may have used an old ID. I don't have any of that info anymore. It would have been associated with email, phone number, and payment accounts that I no longer have. Is there any way to restore my missing music?

Posted on Jul 16, 2020 9:08 PM

Best reply

Eric Root

Level 10

684,189 points

Posted on Jul 17, 2020 10:18 AM

If it was purchased with the old Apple ID, you will need to purchase it agin using your current ID.

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Missing purchases

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