Mac connects to an unknown Bluetooth device that is not on the device list

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Mac connects to an unknown Bluetooth device that is not on the device list

Hi, I have a 2020 13" MacBook Pro that I bought back in May 2020. Recently, I notice the Bluetooth menu on the menu bar indicating that it is connecting to a device, I do have a Bluetooth headphone, but I never connected it to my Mac, nor anything else.

When I open the Bluetooth pane on the menu bar, there were no devices listed and yet, the Mac is connecting to something. Then I went into Bluetooth Preferences and there were no devices there as well.

It happened for a few days already and I tried to resolve it by restarting my laptop quite a few times, but it still said it is connected to something. Has anybody experiencing the same thing? Is this just a bug or am I being hacked?

I appreciate for any help I can get.

Posted on Jul 17, 2020 10:42 AM

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Answer 1

jeremy_v

Community Specialist

Jul 21, 2020 12:22 PM in response to Harry-Dinh

Hi there Harry-Dinh,

Thank you for choosing Apple Support Communities!

It sounds as though on your Mac you’re seeing the Bluetooth indicator in the Menu Bar showing as connected, even when not connected to a Bluetooth device.

You’re in the right place, we’d be glad to assist in seeking a solution.

First, let’s check to see if there are any software updates available for macOS. Below is a resource that can help:

How to update the software on your Mac

If all software is up to date and the issue still occurs, this resource can be used to test to see if the issue occurs in a new user:

How to test an issue in another user account on your Mac

We hope this helps,

Cheers!

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Mac connects to an unknown Bluetooth device that is not on the device list

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