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Apple Watch Series 4 Stuck in Boot Loop After Reset

I have this same problem. How did you fix it?

Posted on Jul 17, 2020 1:54 PM

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Question marked as Best reply

Posted on Jul 21, 2020 4:22 PM

Hi Raina,


Thank you for your suggestions.


Yes I called Apple support and they said it would cost $200 to send the watch to Apple and fix it (so they can resetting the OS version).


$200 for a problem I did not cause. It was caused by a software bug following a WatchOS update.


I would not recommend people buy Apple watches. Even if you do your best to keep your device in very good condition, Apple can break your device remotely via a software update and force you to pay $200 to fix it.


I am very disappointed, esp since I’m an Apple power user.

55 replies
Question marked as Best reply

Jul 21, 2020 4:22 PM in response to raina_b22

Hi Raina,


Thank you for your suggestions.


Yes I called Apple support and they said it would cost $200 to send the watch to Apple and fix it (so they can resetting the OS version).


$200 for a problem I did not cause. It was caused by a software bug following a WatchOS update.


I would not recommend people buy Apple watches. Even if you do your best to keep your device in very good condition, Apple can break your device remotely via a software update and force you to pay $200 to fix it.


I am very disappointed, esp since I’m an Apple power user.

Jul 21, 2020 2:01 PM in response to nabil40

Hey nabil40,


It sounds like your Apple Watch is not starting up correctly.


Try restarting the Apple Watch normally, and if that doesn't work, try force restarting. The steps for a normal restart and force restart can be found here: How to restart your Apple Watch - Apple Support.


If that doesn't help, consider unpairing the Apple Watch then try setting it up again. When you unpair the Apple Watch, the data will be erased from your Apple Watch but a backup is also created. You can still make a manual backup using these steps: Back up your Apple Watch.


When you're ready, use these steps to unpair and erase the Apple Watch: Unpair your Apple Watch and iPhone. Then pair and set it up again: Set up your Apple Watch.


Keep us updated.



Aug 21, 2020 6:42 PM in response to Scuba_steve17

Because it’s among the best available ways to learn about the breadth of issues and problems and UI design messes across various Apple software (without working for Apple). That, and helping folks who might not be not native speakers of English, or might not be not tech savvy, or might not in the clearest frame of mind due to frustration or other factors, is a challenge for communications skills; on how to fathom and resolve an issue, with limited information, and potentially with an evasive or misdirecting or confused or trolling questioner.

Sep 19, 2020 6:49 PM in response to nabil40

We have 2 watches and two phones. We’ve tried everything at this point. Factory wipe and restart. Synchronized as new watch. No apps. We swapped the watches. It still doing random boot loops. i don’t think it’s a hardware issue.


on latest update for phone and watch.


to get Apple to fix takes over a week for an appointment.


sucks.

Sep 20, 2020 10:03 AM in response to naomihenderson

I'm having this same issue. The first issue that happened to me was that the touch screen became completely unresponsive. After hours of rebooting, updating, unpairing and repairing, I gave up and put the watch away. Support was not willing to help other than sending it in to pay for a repair or replacement. After weeks of just sitting there, I plugged it back in just to see if it would work. It came up but the display was acting funny. I unpaired and re-paired and it started working again. But then after two weeks, it went to this boot loop issue and nothing seems to be working. I would love to hear if anybody is able to get out of it somehow.

Apple Watch Series 4 Stuck in Boot Loop After Reset

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