Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Watch Series 4 Stuck in Boot Loop After Reset

I have this same problem. How did you fix it?

Posted on Jul 17, 2020 1:54 PM

Reply
Question marked as Best reply

Posted on Jul 21, 2020 4:22 PM

Hi Raina,


Thank you for your suggestions.


Yes I called Apple support and they said it would cost $200 to send the watch to Apple and fix it (so they can resetting the OS version).


$200 for a problem I did not cause. It was caused by a software bug following a WatchOS update.


I would not recommend people buy Apple watches. Even if you do your best to keep your device in very good condition, Apple can break your device remotely via a software update and force you to pay $200 to fix it.


I am very disappointed, esp since I’m an Apple power user.

55 replies

Nov 21, 2020 8:37 AM in response to Kaploc

Of course! I am not done with this until we have a resolution from Apple directly.


If you need help getting the watch going, I advise my method. Brute force an unpairing. What I mean by that is, get the watch on, even if it will only get into the infinite boot loop that is fine. Get your phone close by and try to time clicking unpair with one of the boot loops. I have had TONS of luck getting the watch to actually unpair even when in boot loop if I can get this timed well. Once unpaired, just set it back up (I usually choose new watch), and then change all those settings to see how it works.

Nov 28, 2020 11:44 AM in response to Scuba_steve17

Idk about anyone else, but I feel VERY confident it was in fact related to my Wyze app and the camera updates. Ever since turning off those notifications I have had ZERO boot loops. Well, I should say, not that I have noticed. Hard to know for 100% certainty when you aren’t looking at the watch every minute of every day. I just hope Apple can get this fixed as I miss seeing those notifications on my wrist.


Do your think Apple, this is still an issue, FIX PLEASE!

Nov 28, 2020 12:14 PM in response to JustinTlME

I haven’t heard of Wyze so didn’t have it on my phone / watch. But my issue seems different to a lot of you in this forum. Mine would be in a boot loop after turning it off and trying to turn on on again later. Didn’t randomly reboot on its own.

mine would reboot all day and all night until the battery died. And apple had to reset it for me under warranty.

Dec 15, 2020 8:07 PM in response to nabil40

Mine has the same problem but I can’t even hard reset or unpair it. It is stuck on apple logo.

I left 20 days out of charger but when I put it back to charge. It showed the charging logo and then stuck again on apple boot logo loop.

It’s out of wareanty and they want to charge me almost the price of a new one.

this is ridiculous since it is clearly a software problem.

Jan 17, 2021 4:59 AM in response to nabil40

Same problem here


in Brazil the price to “fix” its to pay R$3.800 that is about $717 and they give me a new one.


Apple is talking about ESG, but how they will be compliant when they do this? Replace watch for 3 x price in a poor Country like Brazil and discard battery, plastic, etc??!!


that the last thing that I buy I’m Apple ever!!!


now they really make me hate this Apple!!!

Feb 16, 2021 6:49 PM in response to elberfp

Mine is solved I guess, but not solved at the same time. I haven’t had a boot loop in months. I worked with Apple Advisors and it was determined that the issue was related to an app. Specifically in my case the “Wyze” App. It is an app linked to my security cameras I have that when motion is detected it would send notifications with pictures to my phone/watch. I guess the pictures create an issue with the watch, and it would “freak out” and cause the boot loop. I simply turned off the notifications from the app and I haven’t had a problem. It sounds like an Apple software issue, but I wonder if it is also just an issue with the Wyze app or any security camera type of app. Maybe they could fix something about the type/size of the image that is sent as a notification.


Long story short, I think the boot loop issue is related to issues with notifications with photos in them. I think people would find help if they looked into that on their watches.


it’s a bummer that I had to turn it off, as it should just work, but I hope and I give them the benefit of the doubt that I hope they can fix it.


The Watch is a great product otherwise.

Feb 20, 2021 1:09 AM in response to nabil40

My S4 has had this plus calling SOS, taking random pictures and opening apps up. Was taken in to John Lewis, overseen by Apple and was told there was NO FAULT FOUND!!!!


Each time it returned it lasted 24-48 hours then the SOS issue followed by bootloop.


End of November it was returned for a third time and I was told my warranty would be extended. End of November SOS happened again - John Lewis denied the extra warranty saying there was nothing wrong with it, telling me to call Apple.


After several calls Apple assistant helped unpair their watch that stuck it in the bootloop again and nothing gets it out. Left unplugged for 5 hours - Logo then black screen - force restart - black screen.


Left on charge for 8 hours and it bootlooped the whole time.


Repair is dearer than trade in but now it doesn’t stay on so will probably get less trade in value.


Not happy - WAC

Apple Watch Series 4 Stuck in Boot Loop After Reset

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.