I can’t enter my Apple ID password to sign into iMessage or FaceTime
I get on iMessage and FaceTime, I click on it and nothing happens
iPod, iOS 12
I get on iMessage and FaceTime, I click on it and nothing happens
iPod, iOS 12
See these documents:
How to set up and activate iMessages for iPhone and iPad https://www.imore.com/how-to-activate-imessage-iphone-ipad
If you can't sign in to your iMessage account or FaceTime on your Mac https://support.apple.com/en-us/HT204408
Did you get an error when you tried to activate? See If you get an error when trying to activate iMessage or FaceTime https://support.apple.com/en-us/HT201422.
Use these support options if you need more help.
Get a call from Apple support to help solve your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 Be patient. Sometimes phone support is not available.
Apple ID Support https://support.apple.com/apple-id
Apple Support Twitter https://twitter.com/AppleSupport There may be a wait of an hour or so.
Apple ID account security for country-specific and region-specific help
See these documents:
How to set up and activate iMessages for iPhone and iPad https://www.imore.com/how-to-activate-imessage-iphone-ipad
If you can't sign in to your iMessage account or FaceTime on your Mac https://support.apple.com/en-us/HT204408
Did you get an error when you tried to activate? See If you get an error when trying to activate iMessage or FaceTime https://support.apple.com/en-us/HT201422.
Use these support options if you need more help.
Get a call from Apple support to help solve your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 Be patient. Sometimes phone support is not available.
Apple ID Support https://support.apple.com/apple-id
Apple Support Twitter https://twitter.com/AppleSupport There may be a wait of an hour or so.
Apple ID account security for country-specific and region-specific help
Some other things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.
Try a restart.
Restart your iPhone, iPad, or iPod touch
Try a forced restart.
If necessary
Do a backup and try a factory reset. Then restore from your backup.
Backup - Restore your device from an iCloud or iTunes backup.
I can’t enter my Apple ID password to sign into iMessage or FaceTime