You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Facetime call answered on new mac is not connected to calling phone

I just migrated to a new mac, and now when a call comes into my iPhone, it also pops up on the Mac (facetime - like it should) - HOWEVER when I answer on the mac - the call is never connected. The calling party just continues to hear ringing, or going straight to voicemail.


MAC os: 10.15.5

ios: 13.5. (but same behavior on all IOS's and non-IOS phones).


MacBook Pro 16″, macOS 10.15

Posted on Jul 17, 2020 2:39 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 19, 2020 10:46 AM

HI,


Did you remember to Activate Handoff on the new Mac ?

It is in System Preferences > General near the bottom.


Ralph

1 reply

Facetime call answered on new mac is not connected to calling phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.