iPhone X stuck on a boot loop

My iPhone X is stuck in a boot loop. The device shows the Apple logo for 15-25 seconds, then the screen goes black for about 5 seconds, then it repeats. Non stop until it dies and gets power again. I have tried entering recovery mode and DFU mode through PC and the device itself but no luck. When I plug the phone into my computer, nothing happens. iTunes doesn't detect a connection, nor does any third party applications (3uTools, etc). There are no issues with my computer ports or the computer itself. And I am using a genuine USB cable.

And what started this problem is when I just simply restarted the phone because YouTube would keep crashing. So I thought that would fix it. But instead it put itself in a boot loop. The second I saw the phone get into the boot screen for the second time, I instantly knew fixing this problem was going to be a pain. So I am thinking about trading in my iPhone X for a new iPhone X. Unless I can try to fix the problem myself. The device is in good condition besides from a small crack at the top of the screen. The back of the phone has no scratches.

So what should I do here???

iPhone X, iOS 13

Posted on Jul 17, 2020 2:46 PM

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Jul 21, 2020 2:00 PM in response to RaccoonYT

Hey there, RaccoonYT.


Welcome to the Apple Support Communities! Thanks for the post about your iPhone not booting up as expected. We'd be glad to see what we can do to help you out.


From what it sounds like, you've taken most if not all of the steps in If your iPhone, iPad, or iPod touch won't turn on or is frozen. Look it over and make sure that is the case and also verify that you've taken all the steps when trying to get your iPhone to appear on your computer in recovery mode. If all of the steps here continue to fail, odds are that your iPhone may need service. You mentioned potentially getting a new iPhone, which would be an option if this were the case. If you opt for service, check out iPhone Repair and Service for more info. You may also want to Get Support directly from Apple for additional options.


Take care

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iPhone X stuck on a boot loop

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