My messages with only one person keeps disappearing

Only when the sender sends them; like most of the messages are gone. I am low on GB's on my phone but I don't understand why it has to affect my messages? Like nobody else's convos are missing but this one person's and it's very aggravating! I just want the messages back please help me! Also sometimes my phone acts like it's hesitant to send my texts as well, so I swipe off and come back and the sender and mine are gone! It's been doing this for a few days almost weeks now and I really need help with this! I'm thinking if I get a new phone will it help me out. Idk

iPhone 8, iOS 13

Posted on Jul 18, 2020 3:28 AM

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1 reply

Jul 21, 2020 5:57 PM in response to reshyia

Hello reshyia and welcome to Apple Support Communities.


It appears you have a concern about missing data in the Messages app.


As you appear to have already surmised, this can quite definitely be related to storage on your device. If you are getting low storage warning, you'll need to solve that before you can really effectively troubleshoot any additional issues.


You'll find some tips for managing your storage situation here:


How to check the storage on your iPhone, iPad, and iPod touch - Apple Support


Cheers.

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My messages with only one person keeps disappearing

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