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My HomePod play music well yesterday night, but it doesn’t work today suddenly.
Afternoon, I go to Apple store (Genuis Bar) , but the employees couldn’t find the problem and told me the never see this problem before. The suggestion is call 400 or post my question on apple’s community
I brought it last year and the warranty just pass on April. If I couldn’t solve the problem, the HomePod will be a Brick.
Help
HomePod, 13
Please Reset HomePod - Apple Support
Make sure to do exactly as instructed in the above link, counting to 5 (twice) is important!
Then set it up again from scratch: Set up and use HomePod - Apple Support
Thank you for reply.
I try to reset my HomePod. But there is no reaction when the power is plugged in. The light (Top) doesn't work either.
I think it may be that it crashed during the update, like white apple on iPhone/iPad. But I don’t know how to fix it.
Try these steps: If HomePod isn't responding
If that doesn't help, contact Apple Support to see if they have any other troubleshooting steps: Get Support
Try another outlet if you haven’t already done so.
If it’s not lighting up, then it died and there’s nothing we can do to revive it. I’m sorry.
Just 1 year, My HomePod is dead
