downgrade to Mojave blocked
I bought a MacBook Pro in Nov 2019. It came with Mojave, and last week I updated to Catalina. Since some of my programs didn't work, I decided to return to Mojave original system. So I followed the specifications here: https://support.apple.com/en-gb/guide/mac-help/mchlp1599/mac#:~:text=Reinstall%20your%20computer's%20original%20version,available%20updates%20to%20that%20version.
I followed all steps, but then my computer got stuck: I see a black screen with the apple and progress (in zero) appearing every X seconds. Nothing else happens, I think it's stuck. No progress appears!!
It does not even turn off when I press the touch Id button.
Can you please help? I'm becoming really desperate!!
Thanks