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Accidental Damage

Hi, how long I have to wait to speak with an advisor? I waited more than an hour to speak with them. I have no time to wait so long. My iMac Pro Serial #C0****V2L has damage screen. So, I need maintenance service to fix it as soon as possible. This is my son's laptop who need this for his online summer class. I hope it's still covered with apple care so I just need a shipping level. I have a proper box to mail it. Please just email the shipping level to *****@ymail.com (apple id). If I have to speak to you, please call me at ***** at any time. Thank you.

[Personal Information Edited by Moderator]

Posted on Jul 18, 2020 3:51 PM

Top-ranking reply

neuroanatomist

Level 9

50,059 points

Posted on Jul 18, 2020 3:57 PM

We are users like you, not Apple. Frustrating as it may be, you’ll need to contact Apple.

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Accidental Damage

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