Accidental Damage

Hi, how long I have to wait to speak with an advisor? I waited more than an hour to speak with them. I have no time to wait so long. My iMac Pro Serial #C0****V2L has damage screen. So, I need maintenance service to fix it as soon as possible. This is my son's laptop who need this for his online summer class. I hope it's still covered with apple care so I just need a shipping level. I have a proper box to mail it. Please just email the shipping level to *****@ymail.com (apple id). If I have to speak to you, please call me at ***** at any time. Thank you.

[Personal Information Edited by Moderator]

Posted on Jul 18, 2020 3:51 PM

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3 replies

Jul 18, 2020 3:57 PM in response to chhetriyuvraj

We are users like you, not Apple. Frustrating as it may be, you’ll need to contact Apple.

Allan Jones

Level 9

77,822 points

Jul 18, 2020 6:36 PM in response to chhetriyuvraj

To repeat, you are not addressing Apple here.

Jul 18, 2020 4:14 PM in response to neuroanatomist

Which apple? It's being many times I am calling apple support number. I can't wait so long (> an hour). Now, I am not in state of buying apple products nor I recommend.

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Accidental Damage