You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Accidental Damage

Hi, how long I have to wait to speak with an advisor? I waited more than an hour to speak with them. I have no time to wait so long. My iMac Pro Serial #C0****V2L has damage screen. So, I need maintenance service to fix it as soon as possible. This is my son's laptop who need this for his online summer class. I hope it's still covered with apple care so I just need a shipping level. I have a proper box to mail it. Please just email the shipping level to *****@ymail.com (apple id). If I have to speak to you, please call me at ***** at any time. Thank you.

[Personal Information Edited by Moderator]

Posted on Jul 18, 2020 3:51 PM

Top-ranking reply

neuroanatomist

Level 9

50,359 points

Posted on Jul 18, 2020 3:57 PM

We are users like you, not Apple. Frustrating as it may be, you’ll need to contact Apple.

View in context

Accidental Damage

Similar questions