Malware tab pop up

Question

Malware tab pop up

How can I get rid of this tab that says I have a malware? One of the selections said show in finder, but it never brought it up. And whenever I click ok with or without putting in the check mark, it still pops up.

MacBook Pro

Posted on Jul 18, 2020 9:17 PM

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Answer 1

Aug 3, 2020 11:08 PM in response to BDAqua

I tried the resource you sent me, I don’t remember but it wasn’t able to remove it. However, my friend came over and helped me with another program and it was free and didn’t need to put in a credit card info. But I am still very appreciative for you help, thank you!

Reply

Answer 2

TheLittles

Level 10

199,360 points

Aug 3, 2020 11:41 PM in response to technical_difficulties

technical_difficulties Said:

"I tried the resource you sent me, I don’t remember but it wasn’t able to remove it. However, my friend came over and helped me with another program and it was free and didn’t need to put in a credit card info. But I am still very appreciative for you help, thank you!"

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Uninstall Security Software:

What is this software your friend installed? Is it Security Software? - If so, uninstall it. It will get in the way (VPN settings and such).

To Uninstall it use the uninstaller from the Developer's Web site. Just dragging & dropping its icon into the trash will leave cached files sitting about your Mac.