catalina 10.16.6 Mail

I have a MacBook Air mid 2015 13" on Catalina 10.15.6. Inconsistently, the mail app will not download photos or graphics on any of my devices: MacBook Air, iPhone XS Max, iPad Air 10". The email looks as though it has no content. Nothing I have done has corrected the situation including 1. closing and re-opening the email, the mail app, 2. clicking all over the email... 3. forwarding the email to myself, 4. viewing it online if there is a link and 5. checking that my preferences are set up correctly for viewing attached graphics (they are and have been)


I have found no working solutions that I haven't already tried.... Does anyone at APPLE have any suggestions, work arounds, corrections, anything???? ?????



MacBook Air 13″, macOS 10.15

Posted on Jul 19, 2020 6:43 AM

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Jul 22, 2020 2:31 PM in response to 1magnolia2020

Greetings 1magnolia2020,


Thank you for using Apple Support Communities. It seems like emails in the Mail app are not showing any content. You may need to rebuild the Mailbox. We would recommend you use this article to help troubleshoot the issue.


If emails aren’t displayed or look strange in Mail on Mac


Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.


Take care.

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catalina 10.16.6 Mail

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