Newsroom Update
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Announcement
Introducing the iPad Pro with Apple M4 chip, the redesigned iPad Air in two sizes, and the all‑new Apple Pencil Pro. Watch the event >
Introducing the iPad Pro with Apple M4 chip, the redesigned iPad Air in two sizes, and the all‑new Apple Pencil Pro. Watch the event >
I dropped my IPad Pro on Friday, the glass cracked on the corner and shattered the screen, now when I turn it on it keeps crashing cutting off and cutting back on just to crash again. I tried to do a full reset, shut off shut on, nothing works can you please advice.
iPad Pro, iPadOS 13
Apple doesn't repair iPad. They will offer you an Out of Warranty replacement for about 60% of the price when it was new or if you purchased AppleCare+ and it is still valid, for $49. The Out of Warranty costs are considerably higher.
See this link and schedule an appointment at your Apple Store Genius Bar --> iPad Repair - Official Apple Support
Apple doesn't repair iPad. They will offer you an Out of Warranty replacement for about 60% of the price when it was new or if you purchased AppleCare+ and it is still valid, for $49. The Out of Warranty costs are considerably higher.
See this link and schedule an appointment at your Apple Store Genius Bar --> iPad Repair - Official Apple Support
The only possible advice is to have Apple repair or replace it. That much damage cannot circumvented by user action. US costs of iPad repair are in this Apple article:
iPad Repair - Official Apple Support
(I hope you have AppleCare + coverage.)
Typically, they do not "fix" yours. They give you a refurb of the same model. The big issue now is how to back up and iPad that will not start. Do you have a recent backup?
Thank you so much.
Thank you so much. I have a recent backup.
You're welcome and good luck.
Dropped IPad Pro Glass Broke IPad crashes
