Dropped IPad Pro Glass Broke IPad crashes

I dropped my IPad Pro on Friday, the glass cracked on the corner and shattered the screen, now when I turn it on it keeps crashing cutting off and cutting back on just to crash again. I tried to do a full reset, shut off shut on, nothing works can you please advice.

iPad Pro, iPadOS 13

Posted on Jul 19, 2020 10:06 AM

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5 replies

Jul 19, 2020 10:14 AM in response to HRB2215

The only possible advice is to have Apple repair or replace it. That much damage cannot circumvented by user action. US costs of iPad repair are in this Apple article:


iPad Repair - Official Apple Support


(I hope you have AppleCare + coverage.)


Typically, they do not "fix" yours. They give you a refurb of the same model. The big issue now is how to back up and iPad that will not start. Do you have a recent backup?

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Dropped IPad Pro Glass Broke IPad crashes

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