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iam2091 Author

Level 1

4 points

loss of keyboard

i can't type on the left side of my keyboard and can't reset my phone because i can't type in my password. anything i can do other than go to apple store?

iPhone X

Posted on Jul 19, 2020 1:49 PM

Top-ranking reply

Axel Foley

Level 10

149,592 points

Posted on Jul 19, 2020 3:00 PM

You can try to Force ReStart your iPhone X as shown below-

1) Force Restart the phone:

Press and quickly release Volume UP button
Press and quickly release Volume DOWN button
Press and Hold the SIDE button until an Apple logo appears then release the Side button (Can take up to 20 seconds. DO NOT release Side Button when invited to Slide Power OFF).

2) Check to see whether your iPhone qualifies for the ➔ iPhone X Display Replacement Program.

3) Visit the Apple Store as you were planning.

Axel F.

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loss of keyboard

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