LG UltraFine Display's camera freezing on MBP 13 2020

Hi there!

I have a problem with my MacBook Pro (13-inch, 2020, Four Thunderbolt 3 ports)

Everything works fine, but camera on LG UltraFine 5K Display works so bad, it sticking and freezing. And that problem have only MBP 13 2020 (Four Thunderbolt 3 ports), i've tried another devices

I've also checked that display on MBP 13 2017 (Two Thunderbolt 3 ports) and MBP 16 2019, and i hadn't have that problem. What's wrong with MBP 13 2020?

MacBook Pro 13″, macOS 10.15

Posted on Jul 20, 2020 10:24 AM

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20 replies

facun2

Level 1

8 points

Jan 12, 2021 10:09 AM in response to avram144

The issue is Catalina! The problem is once you have upgraded you cannot go back!

I agree it is unacceptable!! But now with new system it is hard that this will be ever addressed

facun2

Level 1

8 points

Jan 12, 2021 10:09 AM in response to avram144

The issue is catalina!

avram144

Level 1

4 points

Jan 12, 2021 1:31 PM in response to facun2

I am using Big Sur.

Noah D

Level 1

24 points

Mar 9, 2021 4:55 PM in response to ilya223

Echoing this on my end too... Has anyone here upgraded to 10.16 and can confirm if this is resolved or not?

facun2

Level 1

8 points

Sep 28, 2020 8:57 AM in response to ilya223

I do have exactly the same problem on my new recently bought 2020 MacBook Pro. This issue in not with my 2019 from where I recently migrate. Nor with the 2018 that I have. I also using Catalina for this, my others are on monjavi. Can somebody at Apple look a this seriously please. It cannot be that we buy your top tier equipment and simply does not work!!

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LG UltraFine Display's camera freezing on MBP 13 2020