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Update

I am trying to restart my MacBook Pro to install an update. It keeps asking for an administrator name and password. I have no idea what this would be. HELP!

MacBook Pro 13″, macOS 10.15

Posted on Jul 20, 2020 11:23 AM

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Question marked as Top-ranking reply

Posted on Jul 20, 2020 11:36 AM

Mojordy2:

Update: I am trying to restart my MacBook Pro to install an update. It keeps asking for an administrator name and password. I have no idea what this would be. HELP!

———-


Determining All of This:

It’s probably the same username and password you use to log in to your computer with to use it.


Revealing your Username:

  1. Go to: System Preferences
  2. Tap: Users & Groups
  3. View: what user is listed at the very-top.


The Top-Listed user would be the username you are logged in to.


Underneath it, it should show if you are an administrator(in dull-grey font).


So, if an Administrator, enter that Username, and use the password you use to log in.

2 replies
Question marked as Top-ranking reply

Jul 20, 2020 11:36 AM in response to Mojordy2

Mojordy2:

Update: I am trying to restart my MacBook Pro to install an update. It keeps asking for an administrator name and password. I have no idea what this would be. HELP!

———-


Determining All of This:

It’s probably the same username and password you use to log in to your computer with to use it.


Revealing your Username:

  1. Go to: System Preferences
  2. Tap: Users & Groups
  3. View: what user is listed at the very-top.


The Top-Listed user would be the username you are logged in to.


Underneath it, it should show if you are an administrator(in dull-grey font).


So, if an Administrator, enter that Username, and use the password you use to log in.

Update

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