Catalina 10.15.6 keeps crashing

I have a problem. I updated to macOS 10.15.6 and now my system keeps crashing when I leave my computer for some time. Here is the crash report (some data removed for privacy concerns)


panic(cpu 2 caller ): userspace watchdog timeout: remoted connection watchdog expired, no updates from remoted monitoring thread in 69 seconds, 2219 checkins from thread since monitoring enabled 44430 seconds ago after loadservice: com.apple.logd, total successful checkins since load (44430 seconds ago): 4443, last successful checkin: 10 seconds ago
service: com.apple.WindowServer, total successful checkins since load (44400 seconds ago): 4431, last successful checkin: 10 seconds ago

Backtrace (CPU 2), Frame : Return Address
......
      Kernel Extensions in backtrace:
         com.apple.driver.watchdog(1.0)

BSD process name corresponding to current thread: watchdogd
Boot args: chunklist-security-epoch=0 -chunklist-no-rev2-dev chunklist-security-epoch=0 -chunklist-no-rev2-dev

Mac OS version:
19G73

Kernel version:
Darwin Kernel Version 19.6.0: Sun Jul  5 00:43:10 PDT 2020; root:xnu-6153.141.1~9/RELEASE_X86_64


Any idea what I can do? Please help, my system is unusable. I cannot restore my workspace every few hours when I leave my computer unattended.

MacBook Pro Retina

Posted on Jul 21, 2020 3:08 PM

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Question marked as Top-ranking reply

Posted on Aug 11, 2020 2:51 PM

Ok what worked for me to fix it is by reinstalling the operating system. I also deleted parallels desktop because i read some things about vm software messing up this update, but basically i just followed this link https://support.apple.com/kb/HT204904

With these being the more direct instructions

1 Restart your Mac and immediately press and hold these keys: option, Command (⌘) and R. 

2 Release the keys when you see an Apple logo, spinning globe, or other startup screen.

3 You might be prompted to enter a password, such as a firmware password or the password of a user who is an administrator of this Mac. Enter the requested

4. Startup is complete when you see the utilities window

Just backup your files first and create a time machine backup if you can. I didn’t lose anything however. Also make sure you have a stable internet connection throughout.

195 replies

Aug 26, 2020 5:29 PM in response to cesar1191

I had the same exact word for word issue. I brought it into apple, and my laptop, the 13 inch 2017 model is still under the keyboard replacement program, so they replaced my Touch Bar for me under that warranty, and it just came back, in perfect condition. So far the Touch Bar is working and my sleep is functioning as well. So I genuinely believe that the issue is a Touch Bar/Keyboard issue if everyone else is having this occur with their Touch Bar MacBook. It makes sense because the Touch Bar is always functioning, so it could have something to do with the kernel and that maybe.


***Been 3 hours of sleep and no crash. Restarted the laptop afterwards and Touch Bar is still working perfectly as well.

Sep 2, 2020 10:38 PM in response to alekseyfromsan francisco

Hello Have you try to disable Thunderbolt related drivers ?

In my case I have the same problem it automatically shutdown randomly So I removed all thunderbolt drive and it works well now


1) reboot with CMD+R pressed.

2) open Terminal

3) csrutil disable

4) reboot in normal mode

5 a.) sudo mount -uw /

5 b.) sudo mv /System/Library/Extensions/AppleThunderboltNHI.kext

/System/Library/Extensions/AppleThunderboltNHI.kext.BAK

6) reboot with CMD+R pressed

7) csrutil enable

8) reboot normally


If you still encounter issue try to remove all file that contain Thunderbolt name in it

Sep 22, 2020 7:30 AM in response to nathanh0

I'm back again after 15 minutes from my last post.


I have reported the Kernel Panic to Apple.


Mine took place because of one of two things:


  1. I invalidated and recached PHPStorm.
  2. or Time Machine's "preparing backup" crashed it.


My first step is to probably wipe the time machine drive and perform exercises on it for bad disk. Then next is to exercise my brand new macbook internal SSD for bad disk. I don't know what else to do.


panic(cpu 0 caller 0xffffff8015814e67): "IOSCSIPeripheralDeviceType00::setPowerState(0xffffff80475c68c0 : 0xffffff7f960c2234, 1 -> 4) timed out after 100578 ms"@/AppleInternal/BuildRoot/Library/Caches/com.apple.xbs/Sources/xnu/xnu-6153.141.1/iokit/Kernel/IOServicePM.cpp:5296

Backtrace (CPU 0), Frame : Return Address

0xffffff9241a33b40 : 0xffffff801511a65d

0xffffff9241a33b90 : 0xffffff8015254a75

0xffffff9241a33bd0 : 0xffffff80152465fe

0xffffff9241a33c20 : 0xffffff80150c0a40

0xffffff9241a33c40 : 0xffffff8015119d27

0xffffff9241a33d40 : 0xffffff801511a117

0xffffff9241a33d90 : 0xffffff80158c1abc

0xffffff9241a33e00 : 0xffffff8015814e67

0xffffff9241a33e50 : 0xffffff8015814749

0xffffff9241a33e60 : 0xffffff801582bcde

0xffffff9241a33ea0 : 0xffffff80158134f8

0xffffff9241a33ec0 : 0xffffff801515c605

0xffffff9241a33f40 : 0xffffff801515c131

0xffffff9241a33fa0 : 0xffffff80150c013e


BSD process name corresponding to current thread: kernel_task

Boot args: chunklist-security-epoch=0 -chunklist-no-rev2-dev chunklist-security-epoch=0 -chunklist-no-rev2-dev


Mac OS version:

19G2021


Sep 22, 2020 10:33 AM in response to alekseyfromsan francisco

Hi folks,

I really appreciated all the feedbacks and suggestions you provided in this thread, however none of the above worked for me, I really tried everything.


After I noticed the majority of my crashes (MacBook 2017 16Gb Ram + 512GB HD, Intel I7, Catalina 10.16.6 + extra upgrade installed) used to happen while I was doing some concurrently operations involving the graphic card (like watching Netflix while I was navigating on Safari), I thought that the root cause of this kernel bug could be related to the graphic kernel extension.


So I did enable "Reduce Transparency" and at the moment I did not have any crash after 2 days (before that I used to have 2,3 crashes a day).


I know this is not a solution, Apple needs to release a proper fix for this, but I hope this trick may help you mitigate this issue.


I'm sure Apple is working on a fix for this, they never disappointed us!


Raffa

Sep 25, 2020 11:09 AM in response to alekseyfromsan francisco

From what previous system did you update to 10.15.6?

Have you run any "cleaning", "optimizing", "speed-up" or anti-virus apps on your Mac?

Try download and applying this combo updater: macOS Catalina 10.15.6 Combo Update  


If the combo updater doesn't help boot into Safe Mode (How to use safe mode on your Mac - Apple Support) by booting with the Shift key held down and check there to see if the problem persists.  Reboot normally and test again.

NOTE: Safe Mode boot can take up to 10 minutes as it's doing some system cache cleaning, volume verifying and directory repairing. 


Sep 28, 2020 11:32 PM in response to alekseyfromsan francisco

I too am getting the panic crashes, and it's happening on both my 2020 MacBook Air and MacBook Pro (see discussion). Level 10 Tesserax suggested pulling the plug on FileStream, removing it from my hard drive completely, and seeing if the same issue resumes. So far, NO issues. The mac is good as new. This is clearly some hiccup in the FileStream protocols. I heard elsewhere it might be because FileStream is sucking the CPU while restoring files. Did you happen to be installing FileStream for the first time on your hard drive when the crashes took place?


To be clear, I'm running Catalina 10.15.7, and my crashes began the moment after I started syncing my FileStream account. I can't say for certain, but it seems oddly conspicuous that after having the MacBook Pro reimaged by my tech department, the random freezes and shutdowns resume within hours of redownloading FileStream. But the moment I remove FileStream from my hard drive, the issues completely stop.

Oct 21, 2020 8:04 AM in response to WestbrookAgency

Just keep updating drivers, uninstalling things and doing NVRAM/PRAM resets until the mac starts behaving.


You may notice it's similar to how Microsoft Windows is that you need to restart the computer to make it work -- Mac makes it so your computer is broken until you do NVRAM resets or one of the Genius Bar guys plugs it in at the store and tweaks yer PRAM. Yeh I know none of this helps. Did you try uninstalling the computer? Maybe just bring it back and make them put you a new one in the box for giggles.

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Catalina 10.15.6 keeps crashing

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