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Activation lock is coming up

Hi,sorry i have an ipad 16gb of an old series,I had this from 5 years ago that i bought it ,it was used already,i was using the same apple id that last owner had,since than and a year ago this activation lock came up to device what should i do now?

iPad 2

Posted on Jul 22, 2020 9:14 AM

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Question marked as Top-ranking reply

Posted on Jul 22, 2020 9:32 AM

arvin297 wrote:

Hi,sorry i have an ipad 16gb of an old series,I had this from 5 years ago that i bought it ,it was used already,i was using the same apple id that last owner had,since than and a year ago this activation lock came up to device what should i do now?

click here Turn off Activation Lock - Apple Support

2 replies
Question marked as Top-ranking reply

Jul 22, 2020 9:32 AM in response to arvin297

arvin297 wrote:

Hi,sorry i have an ipad 16gb of an old series,I had this from 5 years ago that i bought it ,it was used already,i was using the same apple id that last owner had,since than and a year ago this activation lock came up to device what should i do now?

click here Turn off Activation Lock - Apple Support

Jul 22, 2020 10:02 AM in response to arvin297

If your device is Activation Locked, this help page will provide most of the information that you’ll need:

https://support.apple.com/en-us/HT201365


If you have forgotten your AppleID or associated password, these can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

https://support.apple.com/en-us/HT201354


More information about recovery of your AppleID password:

https://support.apple.com/en-us/HT201487


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com

Activation lock is coming up

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