My MacBook air shows 4.1 but I can't load photo processing software because it keeps stating I need OpenGL3.3 or higher

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Level 1

11 points

My MacBook air shows 4.1 but I can't load photo processing software because it keeps stating I need OpenGL3.3 or higher

I am having the same issue with my MacBook Air 2015 trying to download paid for software version of Luminar 4 It stops saying Need openGL3.2 or higher but my MacBook Airs states I already have 4.1. I can't find a get around.I am a photography student so can not afford a brand new MacBook Air. The present one is perfect for my needs except I can not use Luminar which I use on my PC

Posted on Jul 22, 2020 10:05 AM

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Answer 1

Badgastein1 Author

Level 1

11 points

Jul 22, 2020 2:16 PM in response to Badgastein1

Many thanks. I just disabled all the security systems, VPN and onboard Mac security as these were stopping the software from downloading. Then I managed to 'finally' download after three days of tearing my hair out. The thing that bothered me was the OpenGL3.3 request so I finally figured out a workaround based on your helpful response. Just doable all security and firewalls, Allow the download and the fire up your security after its downloaded.

Be safe

Craig

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Answer 2

HWTech

Level 9

68,660 points

Jul 22, 2020 2:08 PM in response to SandsOfArrakis

SandsOfArrakis wrote:

Seems OpenGL is running at version 17.10.22 here.

The OpenGL specification only goes up to v4.x AFAIK which is what apps are looking for. I don't know what "version 17.xxxx" is unless it is referring to the build of the Frameworks or the build of Mesa used (I don't know if macOS uses Mesa, but that looks a lot like a Mesa version number). FYI, Mesa is a open source package for providing OpenGL support.

Tried a quick search online, but cannot figure out how to determine the OpenGL version on macOS.

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Answer 3

Jul 22, 2020 1:01 PM in response to Badgastein1

Which MacOS version are you using? I haven't used the software before and I've installed it as trial. Works fine here on my 2017 MacBook Air with Catalina 10.15.6.

Edit:

Seems OpenGL is running at version 17.10.22 here.

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My MacBook air shows 4.1 but I can't load photo processing software because it keeps stating I need OpenGL3.3 or higher

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