I switched from an iPhone to a Samsung and now I cannot receive messages from iPhone users.

I switched from an iPhone to a Samsung Android phone and now I cannot receive messages from iPhone users. I have already deregistered my iPhone but still no incoming messages.

Posted on Jul 22, 2020 12:40 PM

Reply
1 reply

Jul 26, 2020 8:44 AM in response to theotherm0sh

Howdy theotherm0sh,


It’s great to have you in the Apple Support Communities! We gather that you haven't been able to receive text messages from iPhone users after switching phones. It's our pleasure to help out. 


How much time has passed since deregistering your phone number? It may take a few of hours to receive messages.

Deregister iMessage on your iPhone or online


If it's been much longer than that, please reach out here for additional assistance: Get Support


Take care.

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I switched from an iPhone to a Samsung and now I cannot receive messages from iPhone users.

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