replacement phone

Less than a year ago, my old iphone x broke so I paid an out of warranty price for a replacement iphone x. Then, less than a year later, that phone stopped working, I did nothing wrong and it seems to be an internal motherboard problem. Why is it that when I went to the store, they said I would have to pay full price for a new iphone? Isn't it apple's job to provide a good working replacement and not one that will stop working in less than a year?

Also the phone purchased less than a year ago said OW (one-year warranty).


iPhone X, iOS 12

Posted on Jul 22, 2020 3:12 PM

Reply
1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

replacement phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.