Order hasn't processed after over a week since order

Apple usually charges when the item is being shipped.

In the US you cannot charge for the item until it ships.

I ordered the same two things on the 27th of June. It did tell me it would take 3-4 weeks to be delivered. It will be 4 weeks in 2 days and i was told it would ship today but now their story is changing and they are saying it wont ship till possibly the 29th. Apple support has done nothing but tell me they "are doing everything they can to get to it me" when honestly i lost hope. I received the apple pen a week and a half after ordering it. Almost a month later...no ipad

There seems to be some sort of pandemic going on that is disrupting all sorts of systems. I have an order that was shipped that is being delayed for a similar reason.

You do realize that the pandemic has caused all sorts of supply/shipping/manufacturing shortages? Things are not how they used to be - we are living in a different world.

There is nothing you or I or anyone can do about it - everyday life will be difficult until the virus decides to give up and go away. At least, we are still around to be on these forums.......