You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

smokebluez Author

Level 1

4 points

Ipad Mini 4 Black screen after Update

Hello,

I recently updated my IPad mini 4 (WiFi) for the IpadOS (13.6..) after the update when i try to use or even if i keep it idle the device started to go into black-screen.

I tried to connect it to the power adapter & PC also but no display(only apple logo for a sec)

but if i try Hard rest (power +Home combo) then display would come up and once i start using it for over 4-7 min again its going black screen.

I even did restored the iPad from PC and updated it to the latest OS, erased everything from he device.

Please help?

iPad mini 4, iPadOS 13

Posted on Jul 23, 2020 12:35 AM

Top-ranking reply

LotusPilot

Community+ 2024

Level 10

291,674 points

Posted on Jul 23, 2020 6:07 AM

You would be best advised to directly contact Apple Support for assistance. The Contact Support link is at top-right of this page.

View in context

Ipad Mini 4 Black screen after Update

Similar questions