The Podcast app crashes seconds after it is opened. It doesn't crash if the computer is disconnected from the Internet. I have tried unticking "Sync subscriptions across devices", resetting the identifier and reinstalling Catalina. Any ideas? Is there a way to reset the Podcasts app?
MacBook Pro
Hello iPregunta,
Thanks for the post! Being able to use the Podcasts app is always important, and we're happy to help out.
Knowing that the issue only occurs when your Mac is connected to the internet is helpful information. Try booting your Mac into safe mode next, and test to see if the issue happens then. This helps to rule out a few software causes: How to use safe mode on your Mac. Once you boot up in safe mode, test and click Apple menu () > Restart, and then test again.
You can also test this issue in a newly-created administrator account, which will tell you if the issue is system-wide or specific to the user account. Here's How to test an issue in another user account on your Mac.
Let us know how the tests go, and be sure to include your exact current macOS version as well, found under Apple menu () > About This Mac.
Best wishes.
Thanks for the reply jeremy_v! The macOS version is 10.15.6. The app continued to crash in safe mode, but didn't crash when signed in with a different administrator account. As you suggest, it was probably specific to my user account. In the end I erased the drive and installed the OS again. The problem was solved but it was definitely a sledge hammer cracking a nut situation.
Hey there iPregunta,
We appreciate you taking the time to let us know how you resolved the issue. Have a good one!
Podcasts app crashes on MacBook Pro
