You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Upload Menu Empty

Hi, I recently downgraded from iOS 14 to 13.6 via unconventional ways (manually installed the firmware).


Following this, I have had issues with the upload menu. No matter where, it is always empty, which means I am unable to share documents. See example image below.


I have tried to back up my iphone and reinstall from an iCloud backup, sadly without any luck...


Does anyone know a way to solve this issue?


iPhone XR, iOS 13

Posted on Jul 23, 2020 12:15 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 27, 2020 11:36 AM

Hi,


i found the answer in another forum.


Resetting all settings solved the problem for me.


https://forums.macrumors.com/threads/anyone-else-having-an-issue-with-the-share-sheet-not-working.2229347/?post=28671347#post-28671347

3 replies

Jul 27, 2020 11:20 AM in response to banksdev

Hello banksdev,

Thanks for using the Apple Support Communities, and have a great day! We understand you're unable to share anything since downgrading for iOS 14. We're happy to assist you with this.


Let's make sure you have a current backup of your iPhone and follow the steps in this article to ensure there's no issues with the software on your iPhone:

How to back up your iPhone, iPad, and iPod touch 

How to uninstall iOS beta software

Let us know if the issue persist after following these steps.



Take Care.

Upload Menu Empty

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.