Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Help: My IPhone 8 Stuck on Update Screen

I was in the process of updating my phone - via my IMac - and was on the black screen, white logo and at the very beginning of the progress bar. Then I unplugged it by mistake and now the screen is stuck here. The phone is off as the home button is not clickable. i've tried to press the on button, but nothing happens. What do I do? Please help.

iPhone 8, iOS 13

Posted on Jul 23, 2020 12:25 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 23, 2020 2:00 PM

Force restart the iPhone as follows:

  • Press and quickly release the volume up button
  • Press and quickly release the volume down button
  • Press and hold the power button until the Apple logo appears
5 replies

Jul 23, 2020 2:11 PM in response to crwiedeman

hey my name is shiraz and i have an iphone x and my iphone screen broke so my dad bought a new screen and replaced the new one with the previous and when we were done with replacing and all of that we had a problem where it wont turn on but we know the screen works because we restored it a couple of times but it wont turn on it restores the phone and we see the apple loge then it wont turn on afterwards.

Help: My IPhone 8 Stuck on Update Screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.