iPhone 8 bad after screen replacement

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Level 1

20 points

iPhone 8 bad after screen replacement

Last week, I got my screen replaced on my iPhone 8. My front camera is grainy and just bad quality. It looks especially bad with the front facing flash. I attached two photos with my front facing flash on (one before my screen replacement and one after). My keyboard is also very laggy and the trackpad feature doesn’t work all the time. Keep in mind before I got my screen replaced I used the trackpad ALL the time. My screens color looks very washed out and kind of dark. I have to put my brightness up all the way for it to look somewhat normal. In general, my phone is just laggy too.

Posted on Jul 23, 2020 4:58 PM

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Answer 1

Jul 23, 2020 5:09 PM in response to serraisbae

Hi serraisbae and welcome to Apple Support Community -

Are you using a third party app for your photos? This can sometimes affect quality. I notice on Snapchat especially the camera doesn't work as well on phones with larger screens.

I'm guessing it appears to be a problem with the functioning of your logic board - Can you try going back to the store where you got the replacement to try explaining your issue?

Still this is a strange issue - Did you have your screen replacement from an Apple Authorised Retailer? These are the best places to go to, sometimes they might cost a little more but you are assured they will use