iMac Keyboard not Working After Hard Drive and Memory Upgrade
Hi Everyone,
I just upgraded the memory and hard drive on a 2017, 21.5" Screen, iMac (Model Identifier: iMac18,2). Upgraded to 32GB of Memory and to a 480GB SSD Drive. Both are from OWC. I have the original drive connected to the computer as I intend to do a fresh install of the OS on the new drive (using old drive's recovery partition) and then transfer files from the old drive. Because (something) like that is what OCW advices here.
I can boot into Recovery mode using Command + R, so I know bluetooth is working and the keyboard is connected, but the computer won't recognize the mouse. The cursor just stays on the upper left corner and I can't move it to make a selection on the 4-option Recovert screen (can't use the muse to click "Continue"). I followed advice on this post and unplugged waited, replugged and turned on the computer hoping to reset the system management controller, but that didn't help.
I appreciate any leads and advice anyone can share on what to try. Thank you!