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frozen iphone

My brother's iphone is frozen. he was updating it last night and now all it says is "verifying update" on the home screen but you can't open the iphone or restart it. I've tried to hold down the siri button, that with the volume, and I tried to plug it into a computer but it won't connect to any accessories without putting in a passcode, which I cant do. any suggestions on what to do to get it to restart?

iPhone 11

Posted on Jul 24, 2020 8:08 AM

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Question marked as Top-ranking reply

Posted on Jul 24, 2020 8:14 AM

Try the forced restart this way.


Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Side button until you see the Apple logo.

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frozen iphone

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