My pc is 64-bit and so was the iTunes that I downloaded but I can’t seem to use the driver that came with it because it says that it is not compatible with my device. Does anybody knows the problem and can help me solve it? Thank you very much
Windows, Windows 10
I already did that but after the last step, an error message appear. It says that it is not compatible with my device
Depending on exactly what the message is you should try to complete the driver install regardless of any warning. As noted:
If Windows warns about compatibility testing or similar tell it to continue anyway.
Are you running the Microsoft Store version of iTunes or the standalone setup.exe installer from apple.com? The driver reinstall steps are really intended for use with the latter version, the MS Store version should be self contained. Either way you can try uninstalling iTunes, and any associated components if relevant, reboot, then reinstall.
tt2
It says
“The folder you specified doesn’t contain a compatible software driver for your device. If the folder contains a driver, make sure it is designed to work with windows for x64-based systems”
I’m sure I downloaded the one for 64-bit. I checked it many times
You don't need to download a driver from anywhere. If iTunes is installed correctly (this is the non-MS store version) then the driver should already exist at the location given in the user tip. Anything downloaded from elsewhere is extremely suspect.
tt2
Can’t install the apple mobile device usb driver
